Dear Clients

During this tough time, we hope you are all staying safe and well.
New guidance has been issued by the Royal College of Veterinary Surgeons and the Government.

We have a new protocol in place to keep you and us safe but still caring for your pets.

Under these new guidelines all routine boosters and checks have been placed on hold.

If your Puppy/Kitten requires their 1st or 2nd vaccination, please call the surgery for further advice.

If you need an emergency appointment, please give us a call on 02086796969.

Unfortunately, we have had to stop all clients coming into the surgery completely.

If you have an appointment, we’re asking you to remain in your car and a member of staff will come and collect the animal from you.

If you have an appointment and are travelling via foot/ public transport, we’re asking you to please call us when you have arrived at the surgery and to wait outside on the forecourt.

We are still supplying medication and food and can deliver these if necessary

We understand this is a difficult and confusing time for us all, please comply with the new guidelines we have put in place as well as those from the Government and NHS.

Please don’t hesitate to give us a phone or email if you have any concerns

We are here to help

Stay Safe

Vale Veterinary Clinic

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